Frequently asked questions

Applications close at 23:59 on the job advert's closing date. If you experience technical difficulties submitting your application, please contact or call 0300 013 5119 (call charges apply).

All applications are made through our jobs portal. To apply, search for a vacancy and follow the on-screen instructions to create a profile and complete your application.

Applications cannot be submitted without details of two referees.

We will keep you informed at every stage of the process. If there is likely to be a considerable delay, we will contact you to let you know.

All interviews at SOSE follow a competency-based approach, sometimes known as evidence-based interviewing. Competencies are job-related, and based on the responsibilities set out in the job description.

You can review the job description by logging into your account and clicking on ‘application history’. You’ll find the job description under ‘Documents’. 


In exceptional circumstances, and at the discretion of the recruitment panel, we will try to provide you with an alternative date. Email, or call 0300 013 5119 (call charges apply), and ask to speak to the resourcing team.

Unfortunately, we are unable to reimburse travel expenses.

This applies to candidates applying under the Disability Confident Initiative. Yes, you can email or call 0300 013 5119 (call charges apply), and ask to speak to the resourcing team.

We’ll try to let you know within one week of the final interview. Sometimes interviews are spread over a period of time, and it may take a little longer. If considerable delays are expected, we’ll let you know.

We try our best to provide feedback following review of your application. However, if we receive a large number of applicants, then this isn't always possible. If you want to request feedback from your interview, please email

Our recruitment privacy notice explains how we collect, use and store personal information about you in the context of applying for employment with us and our recruitment process. You can review the full details of our recruitment privacy notice.

SOSE is committed to Fair Work and inclusion, as well as the Disability Confident scheme. We also provide alternative formats, including audio, phone, large print and SMS. To find out more and help us support your specific needs, please get in touch. You can also phone on 0300 304 8888.